On the next screen pick the option at the bottom again that reads Let me pick from a list of avaliable drivers on my computer.Ī list will be shown scroll to the bottom of it to Microsoft Basic Display Adapter click it and then click Next Under Display Adapters you will see Intel (R) Iris (R) Xe Graphics.Ĭlick the bottom option Browse my computer for drivers Kind that sounds exactly like what I'm seeing, I don't consider this a fix but it has got it working for me till one is presented so try this. If there is an older driver you wish for me to check against my system to see if the issue existsed before a certain feature or fix was added then I'm happy to try that also. I've checked and can't find the software publicly avaliable for download or I'd have linked to that here. The client won't really do anything without an authentication key but there is a blinking cursor on the line the key is entered and if the window isn't redrawing then the cursor won't blink. If an intel rep wants to reach out to me directly I'd need to check with my organisation it won't breach our license agreement but I can look into supplying a copy of the install of the program for testing driver compatability. As such I feel there is a bug here that should be looked to addressed as if it occurs for one applicaiton it could occur for two or more. However as it does work with the Microsoft basic driver I feel it should be able to work with the Intel driver also. I don't know what they used to develope this software and so if it has been built using some outdated methods or not and certainly there are featues lacking from it that I would have like to have seen so it's not outside the releams of posibiliity that there is an issue with the way they have built it.
I then told it to use the Microsoft basic driver rather than the Iris Xe driver and everything worked perfectly. I've installed on the latest version of the driver from the intel site version 27.20.100.9168 and the issue persisted. That wasn't very useable though especailly when working with menus as if you click file and then go to resize the window it closes the menu as a result. If I were to the re-size the window it would force a redraw and I'd see the result of my interaction. What would happen is the I'd click something and the window wouldn't redraw to reflect the change. At part of my groups IT team and one of the first people to be issued the new model from our main laptop supplier which comes with an 11th Gen Intel CPU I've installed on a range of programs that are frequently used in the organisation and the softphone was the only thing to have any issues.
This is the only application that has had any issues at all. Dealing with requests by phone is a key part of my job so I need this to work. For the most part it all works great but one of the programs I need to use for work it the Mitel MiCollab soft phone. I've recently got a laptop with an Intel i7-1185G7 CPU in it.
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